Sage Unknown Error : An Unknown Error Occurred Connecting to SMTP Server

Sage Unknown Error

Sage accounting software is an excellent accounting solution for managing business finance. The solution comes with amazing features to help users to easily manage their business account and boost business productivity. Although it is incorporated with excellent features Sage software can still give out some problem while users run it.

The Sage Unknown Error is one among other Sage issues/errors. This error can occur in three different scenarios:

  1. An unknown error occurred while connecting to SMTP server…
  2. Unknown error -2146893813- PAWEncrypt AcquireOurContainer
  3. An unknown error occurred while opening all reports

Find resolution steps to fix your issues in the following lines. If you require any assistance while performing the steps below, the professionals at RemoteAccounting247 are available round the clock to assist you.

Problem 1: An unknown error occurred while connecting to SMTP server…

This error can occur due to:

  • When webmail account is not configured to enable access to Sage
  • Incorrect email setup in Sage while emailing with Outlook
  • Security software is blocking connection
  • Recovery email is used instead of Google email under the Personal info and privacy
  • Incorrect password used for webmail

Resolution

  1. Re-configure the webmail account to permit emails process from Sage
  2. Follow an alternate step for Gmail configuration
  3. Follow an alternate step for Yahoo configuration
  4. Edit email setup
  5. If security is blocking connection disable security software momentarily
  6. Confirm the webmail password is correct
  7. Reinstall Sage if the program is damaged

Problem 2: Unknown error -2146893813- PAWEncrypt AcquireOurContainer

This error can occur due to:

  • Issues in the Windows user profile.
  • Permissions in the registry are incorrectly set or may be damaged.
  • The Security Update for Windows 7 is installed.

Resolution

  • Restart your Computer
  • Log into your windows using a different Windows User account
  • Make a new local Windows User
  • Change Windows user profile State in the registry
  • Disable Windows User Account Control (UAC).
  • Reboot your computer

Problem 3: If an unknown error occurred while opening all reports

This error can occur due to:

  • When the reports require to be refreshed using default settings
  • Incorrect printer set up in the Reports & Forms window for reports

Resolution

  • Modify Report setting by going to the Report Centre.
  • Change selected printer to a new printer.
  • Run Advanced Check & Repair option.

Get help from experts

The professionals at RemoteAccounting247 are available to assist you through the steps. You will be given a step by step guide to perform the steps and fix your error. All you have to do is simply dial on our support number +1 (800) 961-6588. The professionals behind the helpline are available round the clock to assist you.

RemoteAccounting247 also provide support service via Live Chat Support. You may also choose to detail your issues and share them at +1 (800) 961-6588. The professionals will diagnose your issue and provide you with reliable resolution.

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