Sage Payroll Did Not Calculated Taxes

Sage Payroll Did Not Calculated Taxes

Your Sage payroll is not calculating or has stopped to calculated taxes, and don’t know what to do? We are here to help. Read through this article and find resolution steps to resolve your “Sage Payroll Did Not Calculate Taxes” issue – The payroll taxes not calculating after installation on a new computer or Payroll taxes suddenly stop calculating.

 

Cause

  • Latest tax update has not been installed
  • Product has not been activated
  • Using an obsolete version

 

Option 1: Running Payroll for a new year

  • Open to File and click on Payroll Formulas, then select User-Maintained Formulas
  • Drop-down the Formula ID list and select the SUI formula of the previous year
  • Change present Formula ID with the following number in sequence
  • Change present Formula Name in order to include the current year (example, change from GASUI ER 18 to GASUI ER 19)
  • If required, you can make changes in the Rate and Limit
  • Click on Save
  • Create a new paycheck and validate the error is resolved

 

Option 2: If the SUI has been paid to several states

  • Open to File and click on Payroll Formulas, then select User-Maintained Formulas
  • Drop-down the formula list and select the SUI formula
  • In the Formula ID & Formula Name change the state abbreviation to the additional state abbreviation (example, from ALSUI to GASUI)
  • Ensure the year is set to the current year in the Formula Name
  • If required, you can make changes in the Rate and Limit
  • Next, click on Save
  • Repeat the same steps to add additional states if required
  • Open to Maintain and click on Default Information and select Employees
  • Open to Company Fields and ensure the formula for the SUI is set as **SUI, then click on OK
  • Click on Maintain and select Sales/Employees Reps
  • Go through the Withholding Info and ensure State Locality is set with postal 2-state abbreviation
  • Also, view the Company Fields and ensure the SUI is checked to Use Defaults
  • If any changes are made on employee record, click on Save
  • Repeat the same steps for additional employees if required
  • Create a new paycheck and validate the error is resolved

 

Option 3: If the employees reside in multiple states, but the SUI is paid only to one state

  • Open to Maintain tap, click on Default Information and select Employees
  • Next, open to Company Fields and ensure the SUI formula is set to XXSUI (replace XX with state abbreviation), then click on OK
  • Click on Maintain and select Sales/Employees Reps
  • View the Company Fields and ensure SUI is checked to Use Defaults
  • If any changes are made on employee record, click on Save
  • Repeat the same steps for additional employees if required
  • Create a new paycheck and validate the error is resolved

 

Remoteaccounting 247 Tech Support

For more troubleshooting steps, call us on 1 (800) 961-6588, email @ ask@remoteaccounting247.com, or chat with us live via Live Chat Support. We have a team of professionals, who have years of expertise in resolving Sage Payroll issues.

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