Sage 50 Database Error: Sage 50 is Unable to Retrieve Data from the Database

The above-mentioned are the errors that take place. Whenever you see any of the notification, here is how you can fix it.

If run-time components are incompatible with the software installed. Now, go to all run-time components one by one and try to install them. Then, start the troubleshooting process.

These are the steps through which you can fix the issue:

These are the steps you need to follow. All you need to make sure is not to leave any step of instruction:

  1. v13.0.8.1216 of Sage Software (SAP Crystal Runtime)
  2. v13.0.8.1216 of Sage Software 16.1 (SAP Crystal Runtime)
  3. v13.0.19.2312 of Sage Software 17.1 (SAP Crystal Runtime)
  • Now, for both the versions v16.1 and v15.1, you are required to run SAP Crystal Runtime. For this, you are required to move to the mentioned below locations:
  1. Open your system and then open C:\ Drive. Now, move to the Program Data.
  2. Here, you will see the Sage software folder and then go to then follow the path we are mentioning:

TIMBERLINE OFFICE\9.5\Accounting\WinInst\Prerequisites\Crystal Runtime Engine (x86)\CRRuntime_32bit_13_0_8.msi

  • If you are looking for v17.1 SAP Runtime Installer by using this location and this path
  1. Click on the Windows button, open C:\ Drive and then open the Program Data.
  2. Here, you will see the Sage file and folder, follow the path we are mentioning below:

TIMBERLINE OFFICE\9.5\Accounting\WinInst\Prerequisites\Crystal Runtime Engine (x86)\CRRuntime_32bit_13_0_19.msi

  1. Once you print the crystal report, you will be able to check the problem that the problem is now resolved in Sage Accounting Software.

Now, you must be able to retrieve the data from the database. If you are still not able to print or retrieve the data from the database, you are to get in touch with us via our Official Toll-Free Number +1 (800) 961-6588 or you can get in touch with us via our Official Email Address

We have a dedicated team of experts who work round the clock and throughout the year just to make our 24-hour presence for you. We provide service through remote access. Through remote access, we make sure that you don’t have to face the issue again and again in your accounting software.