QuickBooks Error Code H505 is one of the most generic, and commonly occurring error in QuickBooks. This error pops up mostly when the user tries to access the company files in QuickBooks, which are sited on a different computer.
In this article, we will discuss the major causes and resolutions of this error. And, by the end of this article, you would be able to solve this problem. However, in case you find any difficulty in following the steps, then you always have the option to seek assistance from our extremely skilled QuickBooks technical support team.
Here are the possible causes of QuickBooks Error Code H505:
- QuickBooks Error Code H505 can occur due to the wrong Hosting configuration settings. There can be an option that the other workstation has switched on hosting. Ideally, hosting should only be turned on the server where the file is saved. In case you are using Windows Server 2012 Essentials R2 as the server, then you would have to execute some more steps almost after each reboot to preclude the H505 error.
- If the firewall is restricting any communication to the company file, and the QB firewall ports are improperly set. Also, when attainted ND file is existing. A damaged or corrupted. ND file usually restricts the QuickBooks Desktop from retrieving the company files over the network.
- QuickBooks is unable to get the IP address of the host workstation. The Database Server Manager may have a dissimilar/bad IP address.
- DNS settings are wrong – Computers are configured to open all the files via a hosts’ Fully Qualified Domain Name.
How to get rid of QuickBooks Error Code H505?
Method Number One
- Make Good use of the QuickBooks File Doctor
Download QuickBooks file doctor and run it on the server. The file doctor will spontaneously clean the H- series along with the multi-user error.
Method Number Two
- Check the hosting and services
- Authenticate the hosting
- On every hosting workstation in order to open QuickBooks, once opened, go to File>Utilities.
- Just verify the Host Multi-User Access on the list, your workstation should not be hosting the file. Once you are done the checking, switch to the other workstation.
- If you find the Stop Hosting Multi-User Access, then you would need to select it.
- Inside the Company, the File Must Be a Closed window, then click Yes to proceed.
Check the services
- Firstly, make sure that both QuickBooksDBXX, as well as the QBCFMonitor Service, have already been initiated.
- Hit the Start Button of Windows.
- Enter Windows key + R in order to open the Run box
- Once the Run box, write MSC and press Enter.
- Check whether QuickBooksDBXX service is available
- If unable to see QuickBooksDBXX Service:
- Verify that database server manager is installed on the server as well, with the help of the Database Server Manager
- After running the full program, open QuickBooks, select and check that whether hosting is enabled
- Make sure that the Startup Type is as well as the service status has started by double-clicking on the QuickBooksDBXX service
- Select the Recovery option
- Open the computer system menu and choose restart, now QuickBooksDB service will be restarted automatically if it was unsuccessful.
- Choose to save the modifications.
- Perform all the steps for QBCFMonitor Service as well
- After this, Start QuickBooks in multi-user mode on every computer
It is pretty easy to solve this error, but if you get any difficulty while troubleshooting, please call us by dialing +1-800-961-6588 to get immediate help! We would love to help you with anything related to QuickBooks.