The Sage Error Code 1920 generally occurs while performing Sage Accounts installation. There are three variations of this error code message:
- Sage AutoUpdate Manager Service unable to start.
- Sage 50 Control Service unable to start.
- Sage 50 Accounts Data Service unable to start.
If you happen to encounter Sage error code 1920 –Sage AutoUpdate Manager Service unable to start– you will have to verify that you have adequate privileges to begin system services.
To do so, you need to clear a temporary folder, log in as administrator and momentarily disable the antivirus program. If you’re hesitant to perform any of these steps contact us and allow our professionals to assist you.
- Clear Temporary Folder
- Press on the Windows key + R key together.
- Enter %temp% and click on OK.
- Next, press the Ctrl + A keys and hit Delete.
- Select Yes.
- This will delete all files stored in the temporary folder. (Note: This may also affect other software, so check with an IT expert, if not comfortable).
- Restart Computer
- Restart the computer and then log in again as an administrator.
- Disable the antivirus program for a moment
- And perform software installation.
- End Sage Processes
- Press on the Ctrl + Alt + Deletes keys.
- Go to Task Manager and open to the Processes tab.
- Locate Sage/Central/AutoUpdateManager/Service.exe and click on it.
- Click on the End Task or End Process.
- End those processes beginning with sg or Sage.
- Attempt software installation.
- Modify Permissions
- Press on the Windows key + R key together. Enter explorer and click OK.
- Browse to C:\Program Files and right-click on Common Files select Properties.
- Click on Security tab > Advanced > Owner tab > Edit.
- From Change Owner section, choose Administrators, click on OK > Apply.
- Right-click on Common Files and select Properties, click on Security tab > Edit.
- Allow Full Access to all, excluding the CREATOR OWNER.
- Click on OK > Apply.
- Repeat steps 5 for the Sage folder (Double-click on Sage folder).
- Browse to C:\Program Files and double-click on Common Files and on Sage as well.
- Double-click on Central and AutoUpdateClient folder.
- Right-click on each file present in the AutoUpdateClient folder.
- Next, click on Properties > Security > Advanced > Owner tab.
- Verify the user is an Administrator.
- Verify the folder owner and permissions to Common files has been applied to:
15. Attempt software installation
Need Assistance from Experts?
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